GENERAL QUESTIONS

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1. What is Tari Psychics?

Tari Psychics is a boutique spiritual guidance platform offering high-quality phone and chat readings from experienced, hand-selected advisors.
We are designed for customers who value clarity, compassion, and a more elevated, luxury experience.

2. How do I get a reading?

Simply choose an advisor from our Meet Our Advisors page.
You can connect through:

• Phone readings

• Chat readings

Once you select your advisor, you’ll be guided to our secure, third-party system for connection and payment.

3. Do I need an account?

Yes. Creating an account allows you to:

• Access your reading history

• Save favorite advisors

• Leave feedback

• Receive promotions and updates

The sign-up process takes less than one minute.

4. Who are the advisors on Tari?

Our advisors are:

• Experienced readers

• Carefully vetted

• Skilled in their specialties

• Selected for professionalism, accuracy, and compassionate communication

We accept only a small percentage of applicants to maintain our high standards.

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READINGS & SESSIONS

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5. What types of readings do you offer?

Services may include:

• Clairvoyant & intuitive readings

• Tarot & oracle cards

• Mediumship

• Love & relationship insights

• Energy guidance

• Life path and spiritual direction

• Past lives

• Astrology & numerology (depending on advisor)

Each advisor lists their specialties on their profile.

6. How long are the readings?

You control the length.
You may end the call or chat at any time.

7. Can I ask any type of question?

You may ask almost anything, with a few exceptions:

Advisors cannot answer questions about:

• Medical issues

• Health or pregnancy

• Legal matters

• Financial investments

• Death or timing of death

• Anything requiring professional, licensed expertise

All readings are for entertainment purposes only.

8. Are the readings accurate?

Our advisors are highly skilled and have years of experience.
However, intuition is an energetic art, not an exact science.
We encourage you to approach readings with openness, not rigid expectations.

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SAFETY & SECURITY

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9. Are my calls and chats secure?

Yes.
We use a trusted, secure third-party platform that specializes in psychic industry communications.
Your:

• Personal data

• Payment information

• Call logs

• Chat transcripts

are all encrypted and handled under strict privacy protocols.

10. Do advisors see my phone number?

No.
Your personal phone number is never shared with advisors.
All calls are routed through our secure system.

11. Are my conversations private?

Yes.
Your sessions are confidential.
We do not monitor live readings.

You may request copies of your chat transcripts directly through your account.

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BILLING & PAYMENTS

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12. How does billing work?

You are charged per minute based on the advisor’s rate.
Rates are clearly shown on each profile.

All billing is handled through our secure payment provider.

13. What payment methods are accepted?

Credit cards and debit cards are accepted through our secure billing partner.
Additional methods may be added in the future.

14. What if a call drops?

If your call disconnects unexpectedly:

• Log back in

• Reconnect with the same advisor when available

If issues persist, contact admin@tari.app with the time of the incident for a review.

15. Can I get a refund?

Refunds are handled on a case-by-case basis in collaboration with our secure billing partner.
Please contact us with:

• Your name

• Advisor name

• Date/time of the session

• Reason for refund request

We will investigate and respond promptly.

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FEEDBACK & SUPPORT

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16. Can I leave feedback for an advisor?

Yes — after each session, you may leave private feedback to help us maintain high standards and elevate the best advisors.

17. What if I’m unhappy with a reading?

Please contact us at admin@tari.app.
We take all concerns seriously and will review your session promptly.

18. How do I contact customer support?

Email us at:
admin@tari.app

We aim to respond within 24 hours.

19. Can I speak with the same advisor again?

Of course.
You may revisit your favorite advisors anytime they are online.

20. Can advisors contact me outside the site?

No.
All communication must remain within the Tari platform for privacy and safety.